How to Fully Charge your Business

Winifred Soribe • Jul 13, 2022

How this Mother and Daughter Duo are Smashing their way through the Healthy Snack Industry

We all gathered virtually on a Wednesday morning for those in the states and evening for those in Europe and Africa to hear A tell us about how she and her mum have expanded their business into twenty-four locations across five cities in Washington state. 

A Kouture’s roots go back to a generation of caregivers from her great-grand parents to her grandparents who were caregivers to the sick to her mother who worked as a nurse and ran a side catering business for people with allergies. She grasped the skill of service from seeing people she loved serve others with care. Starting 18 years ago with her career in fashion, A worked as a product development consultant and project manager for various companies in the luxury, real estate, hospitality, food, and beverage sector. Her entrepreneurial career launched in 2005 when she launched her own luxury style magazine.

These experiences opened her up to serving customers and giving them the best value, so it wasn’t difficult for her to pour her into a great tasting recipe that was equally healthy. A described "most successful entrepreneurs as those who connect the dots from their personal experiences to customers", always thinking "What makes the product better?"

 

A offers advice: "Do not do what everyone else does ... but go where the need is." Indeed, Fully Charged Allergy Friendly Snacks has gone where the need is, going into local stores with less competition, the business has also been completely bootstrapped financing itself via sales and grant money, winning competitions such as the William Factory Idea Pitch Competition.

 

Bootstrapping Fully Charged Allergy Friendly snacks has meant with telling her brand story with confidence, having a clear plan, and matching personal values with underserved markets such as those catering to the needs of consumers with food allergies. Although A considers herself an introvert, her manner of storytelling and engagement tells us otherwise, which means anyone can do this with practice. 

A recommends adopting a “step by step” approach to growth by starting out with small goals, thus launching in a few stores to gauge interest and then scaling into more stores as customer demand grows, "We want to be popular in a small pond versus lost in a large lake”.

 

This step-by-step approach would also help you understand your “business health related to accounting, legal and unique marketing." Fully Charged Snacks now has direct online sales, wholesale orders and products in over twenty-five stores. A is selling her way into an expansion and letting the opportunity lead her - Fully Charged Allergy Friendly Snacks is now going into airports via partnerships and growing store locations with the ability to fulfil orders. 

 

Future options include a subscription program, aligning with major retailers, and identifying "the best bang for the buck” by finding resources that you can maximize such as Amazon to stretch your marketing dollars as far as possible". A describes herself as "not a hanging out kind of girl" despite being in the middle of a conference at Chicago's Midway Airport where A was a featured speaker. While A is the primary sales leader for the company, her co-owner mother "is the engine that keeps things flowing. She can create amazing things." Their mutual motivation is to "take care of people and dream on a level outside of money that creates an iconic brand". 

We are routing for you, A; you can connect with her here. You can watch a replay of our chat here

We wish to thank our sponsors, Washington State Department of Commerce and William Factory Small Business Incubator for their tireless efforts in promoting the interests of small businesses in Washington State.



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